Private room 150m from 5th Avenue. 24-hour security, 2 swimming pools, gym, rooftop terrace, spa services (additional cost), and parking. Access is via biometric data and electronic lock, preventing lost keys and allowing entry to the complex at any time.
This room is part of an apartment that can be rented separately to other guests. Access is through a separate door, so you won’t share space with other guests if the apartment is rented together. We provide a complimentary starter kit upon arrival: toilet paper, a trash bag, soap, shampoo, coffee, sugar, sweetener, and bottled water. These items will not be replenished, and guests will need to purchase them locally if necessary. Bed linens and towels can be changed for an additional fee (as can full cleaning). Daily cleaning is not included in the rate. Just let us know 24 hours in advance to schedule cleaning. We want to provide all our guests with quality linens and towels, so please take good care of them and refrain from using them to clean floors or remove makeup to avoid additional charges.
Upon arrival, guests must register and present their identification at reception. Access to this building is via biometric system (fingerprint or facial recognition). Therefore, during the check-in process, it will be necessary to register one of these methods to gain entry to the building. By making the reservation, the guest accepts this condition and understands that no refunds will be issued if they do not agree to this procedure.
In a prime location just 150 m from the vibrant 5th Avenue and a short stroll to Playa del Carmen’s beautiful beaches. Walk to cafés, restaurants, bars, boutique shops, supermarkets and nightlife. You’re also a quick ride from ferry terminals to Cozumel and close to tourist attractions like Parque Fundadores and the Frida Kahlo Museum. Despite the central setting, the building is in a pleasant area where you can relax after exploring.
We’re available 24/7 for emergencies. Our guest support team is online and happy to help via message daily from 9:00 AM to midnight. After midnight, please reach out only in case of urgent matters or emergencies — we’ll be here if you need us!
Everything you need is within walking distance, but you’ll also have easy access to local transport. Taxis and rideshares are plentiful on 5th Avenue. The ADO bus station is a few blocks away for travel to Cancun, Tulum or the airport. If you prefer to cycle, BiciPlaya bike‑share stations are nearby. With the included parking spot (subject to availability), you can also bring your own car or rental.
Travel cot available: advance request required
We offer travel cots for USD 15 per stay, including a mattress, sheets, and blanket. Availability is limited and must be requested prior to arrival. Please ensure you receive our confirmation after making your request. Contact us early to secure a cot for your little one.
To enhance your arrival experience, we offer a complimentary starter kit that includes toilet paper, a trash bag, soap, shampoo, coffee, sugar, sweetener, and bottled water. These items will not be replenished, and guests are encouraged to purchase them locally if needed.
If you require the sofa bed, please inform us in advance—by 4:00 PM on the day of check-in—so we can provide the appropriate linens. If you notify us after this time, we cannot guarantee same-day delivery. Please keep this in mind to ensure you have the best possible experience at our accommodation.
For your convenience, sheets and towels can be changed for an additional fee (the same applies to full cleaning service). Daily cleaning is NOT included in the rental price. Simply notify us 24 hours in advance to schedule our cleaning services.
We want to provide all our guests with quality linens and towels, so please take good care of them and do not use them to clean the floor or remove makeup to avoid additional charges.
If you book 28 nights or more, we’ll take a reading of the light meter at check in and compare it with the reading at the check out. Then charge the guest according to what the CFE app shows.
For reservations of more than 7 days, we will request a mandatory change of linen at an extra cost each week.
The building has two swimming pools: one on the ground floor, family-friendly and suitable for children, and another on the rooftop, exclusively for those over 16 years of age; we appreciate you taking this into account when booking.
Amenities
