Private room 150m from 5th Avenue. 24-hour security, biometric access system to the building, 2 swimming pools, gym, rooftop terrace, spa service at an additional cost, and parking.
The room is equipped with Wi-Fi, TV, air conditioning, and a private bathroom. This room is part of an apartment that can be rented separately to other guests. Access is through a separate door, so there is no shared space with other guests if the apartment is rented together. Only the balcony is shared.
– Travel crib/cot available for $15 USD per stay (includes mattress, sheets & blanket). Limited availability — request in advance and wait for our confirmation.
– Complimentary starter kit on arrival: toilet paper, trash bag, soap, shampoo, coffee, sugar, sweetener & bottled water. Not restocked. Salt, oil & pepper available upon request before 5:00 PM.
– Check-in at reception with ID. Building access is via biometric system (fingerprint or facial recognition); by booking you agree to register it. No refunds if you decline this procedure.
– Linen/towel changes and full cleaning are available for an extra fee. Daily cleaning is not included — please request services 24 hours in advance.
– Please take care of linens and towels. Do not use them for makeup removal or floor cleaning to avoid extra charges.
– For stays of 28+ nights, electricity is billed separately. For stays of 7+ nights, a mandatory weekly linen/towel change applies at an additional cost.
The building has two swimming pools: one on the ground floor, family-friendly and suitable for children, and another on the rooftop, exclusively for those over 16 years of age; we appreciate you taking this into account when booking.
For your safety, the building management uses cameras in all common areas, including the lobby, hallways, pools, and the front of the building. Please note that there are no cameras inside the apartment to ensure your privacy.
Upon arrival, guests must register and present their identification at reception. Access to this building is via biometric system (fingerprint or facial recognition). Therefore, during the check-in process, it will be necessary to register one of these methods to gain entry to the building. By making the reservation, the guest accepts this condition and understands that no refunds will be issued if they do not agree to this procedure.
In a prime location just 150 m from the vibrant 5th Avenue and a short stroll to Playa del Carmen’s beautiful beaches. Walk to cafés, restaurants, bars, boutique shops, supermarkets and nightlife. You’re also a quick ride from ferry terminals to Cozumel and close to tourist attractions like Parque Fundadores and the Frida Kahlo Museum. Despite the central setting, the building is in a pleasant area where you can relax after exploring.
We’re available 24/7 for emergencies. Our guest support team is online and happy to help via message daily from 9:00 AM to midnight. After midnight, please reach out only in case of urgent matters or emergencies — we’ll be here if you need us!
Everything you need is within walking distance, but you’ll also have easy access to local transport. Taxis and rideshares are plentiful on 5th Avenue. The ADO bus station is a few blocks away for travel to Cancun, Tulum or the airport. If you prefer to cycle, BiciPlaya bike‑share stations are nearby. With the included parking spot (subject to availability), you can also bring your own car or rental.
Amenities
